Complete every relevant profile section, including your biography, qualifications, professional experience, teaching languages, subject specialisms, introduction video, pricing and availability.

Students should understand who you help, what you teach and what they can work towards within a few seconds of opening your profile.

Begin with the learner you help and the problem you solve. Use specific phrases such as Business English presentations, IELTS Writing, OET speaking, medical communication or academic writing.

Explain your relevant qualifications, experience, teaching approach and what a learner can expect from a lesson. Avoid unsupported guarantees or vague descriptions that could apply to any tutor.

Introduce yourself clearly, explain your specialist subjects, describe the learners you support and give a brief sense of your teaching style.

Use clear sound, good lighting and a professional background. Speak naturally to the learner instead of reading a long CV aloud.

Prepare accurate information about your qualifications, teaching experience, professional background, specialist subjects and teaching languages.

You should also have suitable profile images, evidence of relevant qualifications and a clear introduction video. Some specialist subjects may require additional evidence before approval.

Select subjects you are genuinely qualified and confident to teach. Accurate specialist selections improve trust and help relevant learners find you.

Some specialist areas may require additional evidence before they can be approved.

Yes. The platform supports tutor and learner profiles within the same account. Use the profile-switching option in your dashboard when you need to change view.

TEO Academy's current tutor recruitment and primary service focus is adult learning. Do not advertise yourself as a children's tutor unless TEO Academy has specifically approved that service for your profile.

Learners can search by subjects, specialisms, languages, availability and other profile details. Complete profiles give the platform and learners more useful information to work with.

Your introduction video, specific biography, accurate availability and prompt communication all contribute to a more convincing profile.

Open your public tutor profile as a learner would see it, then copy the full address from your browser's address bar.

Save it somewhere convenient or enter it in the Profile Share Kit on this page.

Check your messages and bookings, engage with one TEO Academy social post, contribute something useful to a relevant discussion, share your profile or a useful resource where appropriate, and confirm that your availability is accurate.

TEO Academy shares content across platforms including Facebook, Instagram, LinkedIn, TikTok, YouTube, X and Reddit.

Use the current social links in the website footer or your latest Tutor Updates email. Engage naturally by liking, commenting, sharing and adding relevant professional insight.

TEO Academy sends regular Tutor Updates through Mailchimp. These messages can include platform news, campaigns, opportunities, resources, social-media actions and requests for tutor input.

Keep your email address current, check your junk or promotions folder and remain subscribed so monthly updates are not missed.

Use the phrases students are likely to search for, but only where they accurately describe your work. Examples include Business English, interview preparation, IELTS, OET, Medical English, academic writing and English for healthcare professionals.

Write naturally for people first. Repeating keywords unnaturally makes a profile less trustworthy.

You can share links to public TEO Academy content, including relevant YouTube videos and learning resources, provided you do not alter ownership information or present the material as your own.

The platform displays scheduled sessions using the timezone saved in each user's settings. Check that your timezone is correct, especially after travelling or when daylight-saving arrangements change.

Open your tutor profile settings and find the Google Calendar synchronisation option under the General settings. Select it, sign in to the correct Google account and grant the requested permission.

After connecting, verify that scheduled TEO sessions appear in the expected Google Calendar.

No. Treat your TEO dashboard and platform booking records as the authoritative source for TEO lessons. Google Calendar is a synchronisation and planning tool.

Continue to maintain your timezone, availability and booking buffer inside TEO Academy.

Buffer time controls how close to a session a learner can make a booking. Choose a setting that gives you enough time to notice the booking and prepare properly.

Yes. Trial lessons are paid sessions offered at a reduced rate. They are not unpaid demonstrations. The standard 14% platform commission applies.

Tutors may decide whether to offer the discounted trial option, subject to current platform settings and Terms and Conditions.

Introduce your teaching approach, identify the learner's goal, ask focused diagnostic questions and recommend the most suitable next lesson or programme.

Give the learner useful value, but avoid trying to compress an entire course into one short session.

Review the lesson type, learner details, date and time. Send a professional message when useful and prepare material that reflects the learner's stated objective.

Check both the TEO dashboard and your email notifications rather than relying on one channel.

Use the platform controls and communicate with the learner as early as possible. Follow the current cancellation notice and refund rules in the Terms and Conditions.

TEO Academy uses a flat 14% platform commission. There is no separate 10% rate for bringing a learner to the platform.

The standard rate applies across lessons, paid trials, group classes and tutor-created course sales, unless TEO Academy has confirmed a separate written commercial arrangement.

After a 14% platform commission, the tutor retains 86% of the relevant tutor amount before their own tax or personal financial obligations.

Students pay the price shown during booking. The platform commission is deducted from the tutor side of the transaction instead of being added as a separate student commission.

Where pricing is tutor-managed, you can set your subject and lesson rates through the relevant profile settings. Some subjects, services or campaigns may use admin-managed pricing.

Check the pricing controls available inside your own dashboard.

Use the wallet and withdrawal controls in your tutor account. Available payment methods and processing times depend on the payment option and account information shown in your dashboard.

Make sure your payment details are accurate before requesting a transfer.

Yes. Tutors operate as independent contractors and are responsible for their own tax reporting and any other obligations that apply in their country.

Obtain advice from an appropriate tax professional when you are unsure.

Discounts must follow the current fair-use and promotional rules and must be handled through the TEO Academy platform.

Do not create ongoing arrangements that misrepresent your normal price or circumvent platform payments.

No. Lessons introduced or arranged through TEO Academy must be booked and paid for through the platform.

Circumventing the platform removes important payment, booking and safety protections and breaches the current Terms and Conditions.

TEO Academy uses an integrated LessonSpace classroom for online teaching. The classroom includes video, chat and collaborative teaching tools.

Open lessons through your TEO dashboard so they are connected to the correct booking.

TEO Academy lessons may be accessible from some mobile devices, but tutors should use a laptop or desktop computer wherever possible.

A larger screen and full browser provide a more reliable professional teaching experience when using video, chat, documents, whiteboards and other interactive classroom tools. Treat a phone or tablet as a backup rather than your normal teaching device.

Before every lesson, check your internet connection, browser permissions, microphone and camera.

Yes. The tutor dashboard includes tools for lesson plans, quiz questions, reusable question banks and quizzes that can be used across lessons, classes and courses.

Three downloadable lesson-plan PDFs are currently available in the TEO Academy Learning Hub: Business English: Online Meetings, Medical English: Safe Handover and Academic English: Seminar Discussion.

Tutors can download and adapt these practical resources for suitable one-to-one lessons or group learning. Additional teaching resources will be added as the Tutor Toolkit develops.

Tutors can create courses containing recorded lectures and resources. Courses are subject to the platform's review and approval process.

The standard 14% commission applies to tutor-created course sales.

The platform includes group-class and class-package tools. Availability may depend on your account, subject and current platform configuration.

Use the private notes area associated with the lesson or learner where available. Do not place confidential tutor notes into a student-visible chat or message.

Store only information that is relevant, professional and appropriate under data-protection requirements.

The TEO Academy YouTube channel includes Tiny Tips and other public educational material that may be useful to tutors and learners.

Use original, licensed, openly permitted or properly attributed material. Do not upload copyrighted books, test papers, recordings or paid resources without the relevant permission.

Tutors are responsible for ensuring that the materials they use are lawful and appropriate.

Refresh the page, check your internet connection, confirm browser permissions for your camera and microphone, and try a supported current browser.

Record the date, lesson, device, browser and exact error before contacting support. Screenshots are extremely helpful.

End the interaction if necessary and report the behaviour to TEO Academy immediately. Keep relevant messages or evidence and do not continue an unsafe or abusive session.

Use personal information only for legitimate teaching and platform purposes. Do not publish learner details, recordings, messages, results or testimonials without appropriate permission.

Avoid downloading or storing more information than you genuinely need.

Keep your registered email address current, add TEO Academy to your safe-sender contacts and check your junk, spam or promotions folders regularly.

Remain subscribed to Tutor Updates if you want to receive marketing campaigns, resources and operational opportunities.

Tutor community opportunities may be shared through direct invitations or Tutor Updates. Use the most recent official invitation instead of an old public link.

Contact the admin team if you believe you should have received access but have not.

Email the TEO Academy support team with a clear subject line and include your account email, relevant booking details and screenshots where appropriate.