Business English: Navigating Conflict in the British Workplace
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English / Business English

Business English: Navigating Conflict in the British Workplace

Cultural and Language Differences

0 Students enrolled
Intermediate
English
This course includes:
  • 25m
  • 4 Lectures
  • 4 Downloadable assets
  • Full lifetime access
  • Access on Mobile and TV
  • Certificate on completion
  • Quiz For Evaluation

Overview

What will students learn in your course?
  • Master the Art of Communication in the British Workplace
  • Understand the Dealing with Conflict in a British Environment
  • "Save face" through practical strategies
  • Diplomatic and constructive conversations.
What are the requirements or prerequisites for taking your course?
  • English Language Level: An intermediate level (approximately B1-B2 on the CEFR scale
  • The course is aimed at professionals who either have some work experience or are about to enter the professional world in the UK
  • The ideal student is an "ambitious international professional"
  • Curiosity to learn about cultural differences
Who is the course for?
  • Ambitious international professionals who are ready to make their mark in the United Kingdom
  • Non-native English speakers who already have a strong command of the language but need to master professional interaction
  • Professionals from non-Western backgrounds who need to understand the nuances of the British workplace.
  • Individuals who want to learn how to handle disagreements and difficult conversations in a way that strengthens professional relationships in a British con
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Course tags

Course content

  • 4 Sections
  • 4 Lectures
  • 25m Total length
Business English: Navigating Conflict Introduction
08m
1 Lectures

This practical guide equips non-UK professionals to navigate difficult conversations in the British workplace. It decodes the cultural nuances behind politeness and provides a diplomatic toolkit, enabling you to communicate with confidence and build psychological safety in your team.

An Introduction to the Course
0:08:00
Navigating the British Office: How to Make Your Voice Heard
0:06:00
The Cultural Context: Understanding the Unspoken Rules
0:05:00
The Diplomatic Toolkit: From Polite Phrases to Formal Challenges
0:06:00

About tutor

James H
5.00 (3)

James H

Courses 1

With a distinguished career centered on fostering clear communication in high-pressure environments, I offer a unique and effective approach to English language learning. My professional focus lies in equipping individuals and organisations with powerful strategies for navigating crisis situations and managing challenging behaviours, skills that are directly transferable to mastering confident and articulate English communication.

As the founder of the Timian programme, delivered through my role as General Manager of JL Academy, I have extensive experience in training professionals across the education, healthcare, and social care sectors. This nationally recognised, BILD ACT and Restraint Reduction Network certified training empowers individuals to communicate effectively and de-escalate complex situations with confidence—a cornerstone of my language teaching philosophy.

My leadership experience extends to serving as the CEO of the Sale FC Foundation, where I harness the power of sport for positive community impact. This, combined with over a decade of board-level leadership as Company Secretary for Sale FC Rugby Club—a period during which the club's turnover grew from £150k to £1.1 million—has provided me with a robust understanding of strategic communication and professional development.

Currently completing an MBA in Senior Leadership at Keele University, I am committed to integrating the latest management and communication practices into my teaching. My goal is to help you develop not just your English proficiency, but also the confidence to use it effectively in any personal or professional context.

My teaching approach focuses on developing:

Effective problem-solving and de-escalation skills through clear and precise language.

Customised learning solutions tailored to your specific personal or professional needs.

The ability to build strong relationships and community-focused initiatives through powerful communication.

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